12 Ways to Fix YouTube TV Not Working on Roku

12 Ways to Fix YouTube TV Not Working on Roku

If YouTube TV isn’t working on Roku, it can manifest itself in a number of ways.

  • The YouTube TV app on Roku won’t launch.
  • You cannot log in to your YouTube TV account.
  • YouTube TV live channels or on-demand content will not play.

These issues may occur when you first install the YouTube TV app, or may occur suddenly even though the app has always worked perfectly. They can also occur when you launch the app and are already logged in to the app and try to play a live TV channel or an on-demand video.

Causes of YouTube TV Not Working on Roku

If you are unable to use YouTube TV on your Roku device, there could be several reasons:

  • Internet connection problems
  • Incorrect account or login information
  • Roku needs to be updated (or hardware stops working)

YouTube TV is a location-based service that may stop working if you spend too long outside your home region. To fix this, navigate to Profile icon > Location > current playback range > update on your Roku, then do the same in the YouTube TV app on your phone. You may also need to re-verify yourself on the YouTube TV verification page using a web browser on your phone.

How to Fix YouTube TV Not Working on Roku

To fix YouTube TV not working on your Roku, try each of these fixes.

  1. Check if YouTube TV is unavailable. If YouTube TV isn’t available, it won’t work on your Roku. The quickest way to check this is to navigate to the Google Workspace status dashboard. There is no specific entry for YouTube TV on this website. However, if you find that many services are having problems, this may also be the case with YouTube TV.

    You can also check social media sites for mentions of an outage or use a website that reports website outages.

    If YouTube TV is down, all you can do is wait for it to come back.

  2. Check your internet connection. If your internet connection is slow or your Roku has a weak connection to your Wi-Fi, you will have trouble streaming content from apps like YouTube TV. In this case, you need to improve your internet speed for YouTube TV to work on your Roku.

    You can check this by installing a speed test app or using a speed testing website. For the most accurate results, perform the test with your phone in close proximity to your Roku device and make sure it is connected to your Wi-Fi network and not using cellular data during the test.

  3. Restart your network devices. If you notice network connection issues or slow download speeds, try restarting your network devices.

    To restart your network devices: Unplug your router and modem, wait at least 30 seconds, and then reconnect the modem. Once the modem has connected, you can reconnect the router.

  4. Improve your WiFi connection. If you notice a slow or weak internet connection near your Roku, but your speeds are better elsewhere in the house, you may need to reposition your network hardware, reposition your Roku device, or make other tweaks to improve your Wi-Fi connection.

    If your Roku has an Ethernet port, connect it to your modem or router and see if YouTube TV works over the cable connection.

  5. Try your other Roku channels. If your internet connection seems fast enough, try out some of your other Roku channels. If they don’t work, you should suspect a larger problem with the Roku, such as a firmware issue.

    If your other streaming apps are working, you can focus on issues with YouTube TV itself or your YouTube TV credentials.

  6. Check your YouTube TV account login details. Try logging into the YouTube TV app on your Roku again, paying particular attention to entering your login details correctly. To verify that you have the correct credentials, also try logging in to the YouTube TV website.

  7. Make sure your YouTube TV account has not expired. Navigate to the YouTube TV Membership Settings webpage and check the Basic Plan entry. If your subscription is current, you will see a date for your next billing.

  8. Clear the Roku’s cache. If the cache is full or contains corrupted data, deleting it may solve the problem. To clear the cache, press Home five times on the remote control, High once, Rewind twice, and Fast forward twice.

    This process can take several minutes.

  9. Restart your Roku device. If there is an issue with the YouTube app or the Roku device itself, restarting the device may resolve the issue. This will also force the YouTube app to close and restart.

    To restart your Roku, navigate to from the home screen system > System restart > Restartand then wait for the device to shut down and restart.

    Restarting a Roku is different than resetting it to factory settings. Don’t factory reset your device at this point as there are a few other things you can try.

  10. Update your Roku. Under normal circumstances, your Roku should automatically update its firmware and your installed apps, but sometimes you need to do this manually. If updates are available for your Roku or YouTube TV app, installing these updates may resolve your issue.

    To check for firmware and app updates on Roku: Press the Home button on your remote, then navigate to Settings > system > System update > Check now.

  11. Reinstall the YouTube TV app on your Roku. In some cases, a faulty Roku channel can be fixed by removing it and then adding it back.

    To remove YouTube TV: Press Home > Streaming channels > YouTube TV > Remove channel.

    You can then add the channel again: Press Home > Streaming channelstype YouTube TV In Search channelschoose YouTube TVthen select Add channel.

  12. Reset the Roku device. This will reset your Roku to factory settings, meaning everything will be erased from the device and restored to its original state. After the process is complete, you will need to download and install updates and then re-download all of your channels.

    To factory reset a Roku: Navigate to Settings > system > Progressive > System settings > Factory resetand then enter the one provided code.

FAQ

  • How do I repair a Roku remote?

    If your Roku remote isn’t working, first make sure the batteries are good and installed correctly. Otherwise, try a reset: remove the batteries and unplug the receiver for five seconds. Then plug it back in, replace the batteries in the remote, and press and hold the remote Synchronize Re-pair button.

  • How do I fix the sound on a Roku TV?

    Sound problems on a Roku TV can be due to loose cables, faulty software, or faulty hardware. You can also try disabling automatic audio leveling, confirming your audio source, and checking your internet connection. You should also make sure that your HDMI and other cables are plugged in securely.

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