Passengers were furious when Alaska Airline’s website and app were completely shut down, leaving passengers unable to book or cancel flights.

Frequent fliers took to X, formerly known as Twitter, to express their frustration with the major airline’s problem.

At the time of writing, the website states: “We are experiencing issues booking flights on alaskaair.com, the mobile app and the contact center.”

“We apologize for the inconvenience and are working quickly to resolve the issue. “Please try again later.”

Many passengers have desperately contacted the airline on social media trying to book their flights.

On

This is just the latest in a series of problems the airline has faced. The pilot of the infamous Alaska Airlines plane that lost a door panel mid-flight has previously spoken about the experience.

A flyer asked, ‘When will your site be ready to set up an account?’ Says enrollment has dropped.”

The airline replied: “We don’t have time at the moment, I recommend checking back today.”

According to the representative, not even customer service representatives could help because they were using the same system as on-site to perform their tasks.

“I’m sorry, we use the same tool.” “Mileage plan accounts can be added to flight reservations at any time after purchase,” the representative said.

In another post, an Alaska Airlines representative said, “Our agents will assist as quickly as possible.” You can also reach our reservations team by text at 82008 or by phone at (800) 252-7522.

They added that they would task their IT team to investigate the issue as they had advised passengers to check back in “a few hours.”

“We are sorry that we are currently experiencing technical issues with our app and website, but our IT team is aware of this and is working on it,” the employee added.

An Alaska Airlines representative told DailyMail.com: “This morning we experienced an IT issue that resulted in significant disruption to our operations, including delayed flights.”

“At 11:20 a.m. Pacific Time, we requested a brief ground stop in Seattle so we could clear the aircraft congestion on the ground.”

“The ground stop was lifted at midday. We sincerely apologize to our affected guests and are working to resolve the issue as quickly as possible. ‘

In September, the airline faced backlash after a frightening situation left passengers fearful of flying.

A plane’s door panel exploded just six minutes into a flight from Portland, Oregon, and Ontario, California, at a whopping 16,000 feet.

Also called a door plug, the panel is designed to fit into spaces on the plane when airlines don’t require doors there.

The plug essentially turns the door into a window.

A preliminary investigation by the NTSB found that the plane was missing four key bolts that were supposed to hold the door stopper in place.

Investigations were also launched by the Federal Aviation Administration (FAA), the Department of Justice (DOJ) and the FBI, which wrote to passengers informing them that they may have been “victims of a crime.”

Boeing has stated that it will cooperate fully with all investigations.

First Officer Emily Wiprud flew the Boeing 737 Max 9 between Portland, Oregon, and Ontario, California in January. Approximately six minutes into Flight 1282, there was a sudden loss of cabin pressure just as the aircraft approached an altitude of 16,000 feet.

“The first sign was an explosion in my ears and then a blast of air,” First Officer Wiprud told CBS News.