Nearly a month after a Hawaii woman went missing after arriving at LAX, her family is demanding to see surveillance footage of her crossing the border into Mexico.

According to the Los Angeles Police Department, Hannah Kobayashi entered Mexico voluntarily and there are no signs of crime.

“Now that she’s here, it feels like they’re sort of whitewashing the situation,” said Sydni Kobayashi, Hannah’s sister.

“For them to tell us that they have kept us updated this whole time is completely inaccurate.”

But the family said they were upset that the LAPD classified the case as a voluntary missing person case and called on police to release surveillance video of Kobayashi crossing the border.

The family has since hired their own private investigator and lawyer and said they still believe they are in danger.

Los Angeles police believe the Hawaii woman who went missing after arriving at LAX may have intentionally missed her flight. This video aired on NBC4 News on December 2, 2024 at 5 a.m.

Her family reported her missing to law enforcement on Nov. 11 after relatives received “strange and cryptic, just alarming” text messages after she failed to board a flight to New York City at LAX. According to authorities, Kobayashi entered Mexico on November 12 at the San Ysidro border crossing.

On Monday evening, Los Angeles Police Chief Jim McDonnell told reporters that Kobayashi appeared to be unharmed and that authorities had found no evidence that she was a victim of human trafficking or the victim of a crime. Kobayashi was declared a “voluntary missing person” after reviewing surveillance video.

Kobayahi’s father was one of those who joined the search for her in Los Angeles. He was found dead in a parking lot near LA International Airport on Nov. 24, according to the county coroner. Kobayashi’s family confirmed Ryan Kobayashi’s death, saying he died by suicide.