According to the company’s status page, ChatGPT, Sora and its developer-focused API are experiencing a major outage, according to OpenAI. The company said it has identified a path to recovery and is working on a solution as of 4:55 p.m. PT Wednesday evening, but the service is still unavailable at the time of writing.

Services have been down for more than two hours now and it is unclear what caused the outage. According to an update posted on its status page, at 5:50 p.m. PT, OpenAI said traffic to ChatGPT and its API had partially recovered, but Sora remained down.

“ChatGPT is currently unavailable,” is an error message that appears when visiting ChatGPT.com. “We have identified the issue and are working to introduce a solution.”

The ChatGPT outage occurred on the same day that OpenAI launched its integration with Apple in iOS 18.2, which could have caused a surge in traffic on the company’s servers. Some users reported on social media that ChatGPT was not working in Apple Intelligence due to the downtime on Wednesday.

Earlier this week, OpenAI also publicly introduced Sora. CEO Sam Altman said the startup didn’t expect the amount of interest it would receive and had to limit the number of users who could sign up. Many users who logged in were unable to create videos on launch day and received a message that OpenAI’s servers were busy.

The outage also follows another global service interruption of Meta products early Wednesday. It is unclear whether these outages are related.

OpenAI referred TechCrunch to a tweet from its official X account when we reached out for comment.