Starbucks is angering many of its customers after it announced it would end the open-door policy it implemented several years ago.

The company announced Monday, Jan. 13, that customers who don’t pay would no longer be allowed to sit inside or use the restrooms, and that employees would receive training to help enforce the new policy — which it also allows employees to call law enforcement on violators.

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“We want everyone to feel welcome and comfortable in our stores,” the spokesman said Jaci Anderson said in a statement to the Associated Press. “By setting clear expectations for behavior and use of our spaces, we can create a better environment for everyone.”

However, the news elicited mixed reactions from consumers. Reactions to the news posted by a Pop Culture Update account

“I didn’t even know about the open door policy lol. I just always thought people buy something and stay,” read one response, while another said, “Wow, I did that all the time.”

“How hard is it to just buy a coffee and then get a free refill when you’re seriously loitering,” someone else asked.

“Why would you even leave without buying something??? 😭😭😭 Like y’all don’t have a library to go to??” another agreed.

“Most people buy something anyway, so I don’t like this rule,” another user pointed out, saying it was just an excuse to drive homeless people out of stores. “I bet they won’t use it on college students or working professionals. It will just be a way for them to kick out those they deem undesirable.”

“They don’t pay baristas enough to make them pay attention and enforce this 😂,” one person replied, and another agreed: “Will they hire security to patrol the restrooms and seating areas?” Bc, I don’t think so.” Starbucks employees are paid enough to monitor the building as well.

“This is an absolutely terrible and greedy decision,” another response read in part, while someone else agreed: “This is a cheap move to increase revenue!”

“Suddenly I’m on a diet and can only ‘buy’ the free tap water,” another quipped.

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