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Alabama Power warns customers to avoid scams

Alabama Power warns customers to avoid scams

BIRMINGHAM, Ala. (WBRC) – How to do that was announced earlier this week Avoid charity-related scams. Now Alabama Power wants customers to know how to protect themselves from predators who want to steal from them.

The company says there are things it would never do when contacting customers.

  • Alabama Power will never call you and demand immediate payment.
  • Alabama Power will never ask you to use an alternative payment method, such as a prepaid debit card.
  • Alabama Power will never call you and ask for bank or credit card information.
  • Alabama Power will never come to your door and demand immediate payment.

If anyone is ever unsure whether a call or communication is a scam, the company recommends contacting them immediately.

The business number is (888) 430-5787 and is available weekdays from 7:00 a.m. to 6:00 p.m. Residential customers may call (800) 245-2244 weekdays from 7 a.m. to 7 p.m

They say not to call any other 800 number than those on the list Alabama Power website. And when you visit the site to pay a bill or find contact information, check the URL and make sure it’s just AlabamaPower.com.

Click here for tips from Alabama Power on how to save money on your electric bill this holiday season Here.

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