ChatGPT was unavailable on Wednesday

Photo: Twitter

ChatGPT had fallen by thousands on Wednesday. Several users reported seeing “Error 111” and “Upsteram connection error or disconnection” messages on the OpenAI bot. The company, led by Sam Altman, responded to the outage by saying: “We have reports of API calls returning errors and difficulties logging in to platform.openai.com and ChatGPT. We have identified the issue and are working to implement a solution.”

Here are some steps you can take to troubleshoot and potentially resolve this error during an OpenAI outage:

Check service status:

First, check if there is a current outage or maintenance by checking OpenAI’s official status page or outage reporting sites like Downdetector. If this is a widespread issue, you may have to wait for OpenAI to resolve it.

Network troubleshooting:

Restart your network: Sometimes connection problems can be resolved simply by restarting your router or modem. This can reset your network settings and potentially resolve temporary glitches.

Check your internet connection: Make sure your internet connection is working by trying to load other websites or services. If other services are also slow or unresponsive, the problem may be with your ISP.

Browser and system checks:

Clear browser cache: Clear your browser’s cache, cookies, and history. This can sometimes resolve issues related to cached data causing connection problems.

Try a different browser: If a browser is giving you problems, try accessing ChatGPT with a different browser to see if the problem persists. This can help determine if the problem is browser specific.

VPN and proxy settings:

If you use a VPN or proxy, try disabling it as these can sometimes affect your connection to certain services. Due to security policies, OpenAI may block connections from known VPN IPs.

Check for updates:

Make sure your system and browser are up to date as outdated software can cause compatibility issues with web services.