The consumer protection agency is ending the Biden era with great momentum

The consumer protection agency is ending the Biden era with great momentum

It was anything but a quiet holiday season for the Consumer Financial Protection Bureau.

On Friday, the federal regulator, the organization that runs Zelle and three of America’s largest banks, reported on its handling of fraud on the popular payments platform.

There were two more major enforcement cases on Monday. In the first case, government lawyers accused Walmart of allowing some of its gig workers to accept payments through costly, fee-based deposit accounts run by a fintech partner. It later filed a lawsuit against real estate company Rocket Homes, accusing it of using its referral network to direct customers to its sister lender Rocket Mortgage.

The lawsuits are just the latest examples of how CFPB Director Rohit Chopra has chosen to move forward with aggressive new measures in the final days of the Biden administration that could potentially be reversed by President-elect Donald Trump’s nominees – and effectively making them give up their efforts. Along with the flood of lawsuits, the agency has been finalizing the rules in recent weeks.

Trump is widely expected to replace Chopra, who has signaled he will leave the agency if asked (he has also said he doesn’t think his agency will be a “dead fish” in the meantime should). Whether the new administration pursues or withdraws these latest lawsuits could be an early test of its approach to enforcing consumer protections and will be closely watched by both pro-business groups and progressive activists.

If “this and other cases are dismissed, it will become very clear why this happened,” said Robert Weissman, co-director of the left-leaning consumer advocacy group Public Citizen. “The big corporations and big donors will receive favors from the Trump administration, which claims to be on the side of the little people.”

Kathy Kraninger, president of the Florida Bankers Association, who led the CFPB under Trump, called the flood of lawsuits “transparently political” given their timing.

“I would never say they can’t take enforcement action during this transition period,” she said. “But these are clearly cases they have been working on for a long time, and if they don’t bring them forward sooner it will become clear that this is a political necessity and not the case itself.”

Friday’s action involving Zelle follows years of consumer complaints about fraud at the country’s largest peer-to-peer payment app.

The case targets Early Warning Services, which operates the platform, as well as Bank of America, Wells Fargo and JPMorgan Chase, three of the seven banking giants that sit on the board. It is alleged that the companies actually allowed scams to run rampant on Zelle while simultaneously turning away customers who were scammed or whose accounts were hijacked, often directing them to resolve the issues with law enforcement or even with the scammers themselves. According to the CFPB, customers of the three banks lost $870 million over seven years.

Leave a Reply

Your email address will not be published. Required fields are marked *